
1. Cancellation and Refund Eligibility
Refunds will be processed based on the timing of your cancellation request:
15+ Days Before Travel Date: Cancellations made more than 15 days prior to the travel date are eligible for a full refund, minus a 10% processing fee.
7 to 14 Days Before Travel Date: Cancellations made within 7 to 14 days before the travel date are eligible for a 50% refund.
Within 7 Days of Travel Date: No refunds will be issued for cancellations made within 7 days of the travel date.
2. Non-Refundable Items
Certain special packages, promotions, or services may be marked as non-refundable at the time of booking. Refunds are not applicable for:
Last-minute deals or special promotions
Non-refundable hotel or transportation bookings
Any services already rendered or partially used
3. Refund Process
Refunds will be processed to the original payment method within 7-10 business days after the cancellation is confirmed. Please allow additional time for the refund to reflect in your account, depending on your bank or payment provider.
4. Modifications to Bookings
In case you need to make changes to your booking instead of canceling, please contact our support team. We will do our best to accommodate modifications based on availability. Any price differences or additional fees may apply.
5. How to Request a Refund
To request a refund, please contact us through the following methods:
Email: [Your Email]
Phone: [Your Phone Number]
Address: [Your Office Address]
Be sure to include your booking details and reason for cancellation to expedite the process.
6. Changes to Refund Policy
Umang Holidays reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page, and it is your responsibility to review our policy periodically.
7. Contact Us
If you have any questions or need further clarification regarding our Refund Policy, feel free to reach out:
Umang Holidays
Email: umangholidays6@gmail.com
Phone: 7073733614
Address: 60 ft road, Near Prajapati Bhawan, Alwar, Rajasthan, 301001